Terms & Conditions

THE COCKTAIL CRAFTSMAN, LLC Last Updated: July 9, 2025 1. ACCEPTANCE OF TERMS By engaging The Cocktail Craftsman, LLC ("Company," "we," "us," or "our") for services or accessing our website at thecocktailcraftsman.me, you ("Client," "you," or "your") agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. 2. SERVICES PROVIDED The Cocktail Craftsman provides the following services: - Custom cocktail creation and consultation - Private event cocktail services (The Shaken, The Stirred, The Mastery, The Sovereign, The Reserve, The Guild packages) - Commercial menu development - Mixology consulting services - Educational workshops and classes 3. BOOKING AND PAYMENT TERMS 3.1 Booking Process - All bookings must be confirmed in writing via email or signed contract - A non-refundable deposit of 50% is required to secure your booking - Final payment is due 7 days prior to the event date - Payment methods accepted: check, bank transfer, or approved payment platforms 3.2 Pricing - All prices are subject to change without notice - Travel fees apply based on distance from Charlotte, NC metro area - Additional costs may include ingredients, equipment rental, and accommodation (if applicable) - Prices do not include gratuity unless specifically stated 4. CANCELLATION AND REFUND POLICY 4.1 Client Cancellation - Cancellations made 30+ days before event: 50% refund of total payment - Cancellations made 14-29 days before event: 25% refund of total payment - Cancellations made less than 14 days before event: No refund - Deposits are non-refundable under all circumstances 4.2 Company Cancellation - If we must cancel due to illness, emergency, or circumstances beyond our control, we will provide a full refund or reschedule at no additional cost - We will make reasonable efforts to provide a qualified substitute mixologist when possible 5. EVENT REQUIREMENTS AND LIMITATIONS 5.1 Client Responsibilities - Provide accurate guest count at least 7 days prior to event - Ensure adequate space, utilities, and basic equipment as specified - Obtain all necessary permits and licenses for alcohol service - Provide safe working conditions and access to event location - Comply with all local, state, and federal laws regarding alcohol service 5.2 Service Limitations - We do not provide bartending services unless specifically contracted - Ingredient availability may affect final cocktail recipes - We reserve the right to modify recipes based on dietary restrictions or allergies - Services are limited to the agreed-upon time frame and guest count 6. INTELLECTUAL PROPERTY - All custom cocktail recipes remain the intellectual property of The Cocktail Craftsman - Clients receive usage rights for personal/event use only - Commercial use of recipes requires separate licensing agreement - Photography and video of our services may be used for marketing purposes unless client objects in writing 7. LIABILITY AND INDEMNIFICATION 7.1 Limitation of Liability - Our liability is limited to the total amount paid for services - We are not responsible for guest behavior, alcohol-related incidents, or property damage - We are not liable for delays or cancellations due to weather, natural disasters, or other acts of God 7.2 Indemnification - Client agrees to indemnify and hold harmless The Cocktail Craftsman from any claims, damages, or expenses arising from the event or use of our services - Client is responsible for ensuring all guests are of legal drinking age - Client assumes all responsibility for alcohol service and consumption at their event 8. FORCE MAJEURE Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, pandemics, or other emergencies. 9. PRIVACY AND CONFIDENTIALITY - We respect client privacy and will not share personal information without consent - Event details and guest information will be kept confidential - We may use general event information for marketing purposes (without identifying details) 10. MODIFICATIONS AND CHANGES - Changes to services must be requested in writing at least 14 days prior to event - Additional charges may apply for modifications - We reserve the right to update these terms at any time - Continued use of services constitutes acceptance of updated terms 11. DISPUTE RESOLUTION - Any disputes will be resolved through binding arbitration in Charlotte, North Carolina - North Carolina law governs these terms and any disputes - Client waives right to jury trial and class action participation 12. TRAVEL SERVICES For events requiring travel outside Charlotte metro area: - Travel fees are non-refundable once booking is confirmed - Client responsible for accommodation and meal expenses when applicable - Additional travel time may affect service availability and pricing 13. ALCOHOL RESPONSIBILITY - Client must ensure compliance with all local alcohol laws and regulations - We do not provide alcohol licenses or permits - Client is responsible for verifying guest ages and monitoring consumption - We reserve the right to refuse service if safety concerns arise 14. CONTACT INFORMATION For questions about these terms or to report issues: The Cocktail Craftsman, LLC Charlotte, NC Website: thecocktailcraftsman.me 15. SEVERABILITY If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. 16. ENTIRE AGREEMENT These terms constitute the entire agreement between parties and supersede all prior negotiations, representations, or agreements relating to the subject matter. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.